1. General Information
Whenever a user has access to a page of our offer and whenever any data file is retrieved, data will be collected with respect to this operation by ourselves/our service provider/our host provider, and will be stored in a log file. After seven days at the most will have passed these personal data will be anonymized by a truncation of the IP address. The processing of these data is exclusively done for reasons of technical safety and security, more particularly for the defense against attempts to attack our web server and, in anonymized form, for statistical purposes. There is no merging or pooling of these data with any other data sources.
The following information is meant to ensure transparency for you by explaining what will happen to the so collected data and which are the security measures which we have taken.
In more detail it is the following data set which is recorded with respect to every retrieval of data:
- Name of data file retrieved,
- date and time of retrieval,
- volume of data transmitted,
- site from which the file was retrieved (referrer URL),
- our company’s sites which you visit,
- access status (data file transferred, data file not found, etc.),
- web browsers used and operating system used,
- name of service provider,
- full IP address of requesting computer,
- response message indicating whether access was successful.
2. Collection, processing and use of personal data
a. Visit of Website
Personal data (name, address, e-mail address, telephone number, etc.) which you let us know (in a context with the handling of a contract, the possible future warranty processing etc.) will be collected, processed and/or used exclusively for the purpose for which you have communicated such personal data.
This is and will be done within the setting and framework of the respectively valid legal provisions, and only with your consent. Data which are meant and/or used for market reasearch, counseling and/or promotional or marketing purposes will only be collected, processed and/or used if and provided that you will have given us your prior consent to do so.
The electronic consents which you will have given to us were respectively logged and saved by us. You can at any time ask us to let you know what the contents of these consents is. In this case you are requested to please contact us per e-mail which is to be addressed to our data security officer at info.gh(at)heunisch.eu.
We will use the name, address, e-mail address and telephone number for the purposes of dealing with and handling the contractual relationship or in order to respond to your enquiry. If it will turn out to be necessary we will forward your personal data to our appropriate in-house recipient so that your enquiry may be properly handled. They will be erased once the statutory periods of retention will have expired.
There will, as a rule, be no transfer of your personal data to any third party or parties, not even in the form of excerpts, unless this will be required by any one rule of law or you will have given your consent thereto.
In so far as we will have recourse to service providers for the purpose of executing and handling processing operations, the ruling contractual situation is governed by the provisions of the General Data Protection Regulation (‘GDPR’) and the Federal German Data Protection Act (‘GDPA’).
b. If you use our contact form
We offer you an opportunity to contact us for questions of whatever kind via a form sheet which is made available on our website. This requires the indication of your name, of a currently valid e-mail address and of your question or problem so that we know from whom the enquiry comes and also in order to enable us to answer your questions. Additional information can be provided on a voluntary basis. The processing of data which were disclosed to us for the purpose of contacting us will be done on the basis of your voluntary consent. The personal data which we collected in connection with the use of the contact form will be deleted automatically as soon as we will have dealt with and answered your enquiry.
3. Your rights
You are entitled to the following rights:
You can demand that you be notified of those of your personal data which we have processed. More particularly you may obtain information concerning the processing purposes, the category of such personal data, the categories of recipients in relation to whom your data were or will be disclosed, the planned storage period, the fact that you have a right to correction, deletion, processing restriction or objection, the right of appeal and information concerning the origin of your data, in so far as these were not collected by us, and the existence of automized decision-making processes inclusive of profiling and possibly sound information regarding the details thereof.
You may demand the immediate correction of incorrect or the completion of incomplete personal data which we have stored.
You may demand the deletion of your personal data which were stored by us unless their processing is or will be required for the exercise of the right to the freedom of expression and information, for the fulfilment of a statutory obligation, for reasons of public interest or for the assertion, the exercise of or the defense against legal claims or titles.
You may demand the restriction of the processing of your personal data in so far as you contest the accuracy of these data, in so far as their processing is illegal, but you refuse their deletion, and we will no longer need these data, whereas you need to have these data for the purpose of asserting, exercising or defending legal claims or titles, or you will have filed an objection against their processing.
You can receive your personal data which you will have made available for us in a structured, commonly used and machine-readable format or ask that they be communicated to another responsible person.
You can at any time contact us and revoke a consent which you have previously given to us. The consequence of this will be that we must henceforth no longer continue the processing of the data, which was based on this consent.
You can file a complaint with a supervisory authority. For this purpose you may, as a rule, contact the supervisory authority of your normal residence or workplace, or also our company headquarters.
4. Right of Objection
In so far as your personal data are processed on the basis of justified interests under Article 6 paragraph 1 lit. e or f of the EU General Data Protection Regulation (GDPR) you have the right to file an objection against the processing of personal data which relate to your own self in so far as there are reasons therefor which have their basis in your specific situation or where the objection is directed against direct advertising. In the latter case you have a general right to objection, which will be implemented by us without a specific or particular situation being specified.
If you wish to make use of your right to revocation or objection it will be sufficient to address an e-mail to info.gh(at)heunisch.eu.
5. Links to other offerers
Our website has – clearly recognizable – links to other companies’ websites. In so far as there are links to other offerers’ websites we have no influence on their contents. This is why we cannot assume any warranty and liability for the contents of the same. As far as the contents of these sites are concerned it is always the respective offerer or operator of these sites, who is responsible for the same.
It may be possible that unencrypted information which you send us per e-mail may be read by third parties on the path of their transmission. In the case of e-mails there is therefore no guaranty that this type of communication is legally secure.
If you wish to send us sensitive data which warrant protection, we recommend that you encrypt and also electronically sign the same if possible, in order to prevent unauthorized access, falsification or corruption on the path of transmission, or that you send us such data by conventional mail through the postal services.
On our homepages we are using so-called cookies in some contexts. These cookies are small text files which are dropped on your computer and which your browser will save. Cookies help to make our offer more user-friendly (certain inputs from you are stored in such a manner and way that you need not constantly repeat the same) and safer. The use of these cookies allows us to analyze the manner and way in which users use our websites so that we can design their contents in such a way they will meet the visitors’ needs. In addition these cookies also enable us to measure the effectiveness of any one advertisement and to place it for instance in response to the subject matters of the users’ interests. We use “session cookies”.
Cookies will not cause any damage to your computer and they do not contain any viruses. It is, as a matter of principle, also possible to change the settings of your browser if you do not wish to send the information which is contained in the same. In that case you run a potential risk that you will not be able to fully use the features or offers of our internet page.
8. Web analytics services
Piwik / Matomo
Our website uses the web analysis service Matomo (formerly called Piwik) of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. Matomo evaluates the traffic of website visitors. Among other things, a web analysis service collects data on which website an affected person has come to a website (so-called referrers), which subpages of the website were accessed or how often and for how long a subpage was viewed. Matomo is open source software. The analysis is made possible by cookies. An explanation of cookies can already be found above (under 7.). Through the use of Matomo, information regarding your use of our website is collected. The information is stored on a server of Matomo in Germany. Your IP address will be shortened and made anonymous before each transmission. In no case will the IP address be associated with other data relating to the user. An assignment of the IP address is not possible (IP masking).
If you do not want Matomo cookies to be stored on your computer, you can explicitly prevent the storage of cookies in the settings of your Internet browser and modify the settings accordingly. However, this can have the consequence that the use of our website for you is only possible to a limited extent.
9. Use of Google Maps
This site uses a Google Maps Plugin (API) of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). Google Maps is a web service which shows interactive (geographic) maps in order to visually display geographic information. When you use this service you will be shown where we are located and this will make it easier for you to find your way to our company.
When you call a site of our internet homepage, which incorporates the Google Maps map your browser will build up a direct connection with Google’s servers. As a result of the Plugin function information concerning your use of our website ( such as, e.g. your IP address) will be transmitted to Google servers in the USA and will be stored there . This will happen regardless of whether you have installed a Google user account through which you are logged in, or whether no user account is existing. When you are logged in with Google, Google can directly attribute the visit of our website to your user account. If such an attribution is not desired, you will have to log out before you will use the site. Google will save your data (even for unlogged users) as operational profiles and it will evaluate and analyze the same. It is specifically in line with the provisions of Article 6 paragraph 1 lit. f of the EU General Data Protection Regulation (GDPR) that such an evaluation and analysis is made on the basis and in view of Google’s justified interests in and to the use of personalized advertising, market research and/or demand-oriented design of its website. As far as the purpose and the extent of this collection of data and the further processing and use of the data by Google, as well as your pertinent rights and setting options which serve to protect your privacy are concerned you are invited to please refer to Google’s Privacy Protection Statement at: https://policies.google.com/privacy?hl=de.
Google’s terms and conditions of use can be found at https://policies.google.com/term?gl=US&hl=de.
10. Use of YouTube
11. Contact address for Data Protection Issues
In case of questions which concern the collection, the processing or the use of your personal data with respect to information, corrections, blocking or deletion of data as well as concerning the revocation of given consents contact:
Gießerei HEUNISCH GmbH
Westheimer Straße 6
91438 Bad Windsheim
Telefon: +49 (0) 9841 / 408 - 0
Gießerei HEUNISCH GmbH has appointed an external data protection officer:
Bucher Str. 79a